Privacy Policy Tapasplanken.nl https://tapasplanken.nl
About our privacy policy
Tapasplanken.nl greatly values your privacy. Therefore, we exclusively process data that we need for (improving) our services and handle the information we have collected about you and your use of our services with care. We will never make your data available to third parties for commercial purposes. This privacy policy applies to the use of the website and the services provided through it by Tapasplanken.nl. The effective date of these terms is 05/04/2018. Upon the publication of a new version, the validity of all previous versions will expire. This privacy policy describes what data about you is collected by us, how this data is used, and with whom and under what conditions this data may be shared with third parties. We also explain how we store your data, how we protect your data against misuse, and what rights you have regarding the personal data you have provided us with. If you have any questions about our privacy policy, please contact our privacy contact person; you will find their contact details at the end of our privacy policy.
About data processing
Below you can read how we process your data, where we store it (or have it stored), which security techniques we use, and who has access to the data.
e-commerce software
MyOnlineShop
Our online store is developed with software from CCVSHOP. Personal data that you provide to us for the purpose of our services will be shared with this party. MyOnlineStore has access to your data to offer us (technical) support; they will never use your data for any other purpose. CCVSHOP is obligated to take appropriate security measures based on the agreement we have concluded with them. MyOnlineStore uses cookies to collect technical information regarding your use of the software; no personal data is collected and/or stored.
WebwinkelKeur
We collect reviews via the WebwinkelKeur platform. If you leave a review via WebwinkelKeur, you are required to provide your name and email address. WebwinkelKeur shares this information with us so that we can link the review to your order. WebwinkelKeur also publishes your name on its own website. In some cases, WebwinkelKeur may contact you to provide clarification on your review. If we invite you to leave a review, we share your name and email address with WebwinkelKeur. They use this data solely for the purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to engage third parties for the provision of its services; we have given WebwinkelKeur permission for this. All the aforementioned safeguards regarding the protection of your personal data also apply to the parts of the service for which WebwinkelKeur engages third parties.
Payment processors
Mollie
For processing (part of) the payments in our webshop, we use the Mollie platform. Mollie processes your name, address, and city/town details, as well as your payment details, such as your bank account or credit card number. Mollie has implemented appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve its services and, in that context, to share (anonymized) data with third parties. All the aforementioned safeguards regarding the protection of your personal data also apply to the parts of Mollie's services for which they engage third parties. Mollie will not store your data longer than legally permitted. ccvshop, PayPal We use the platform of Tapasplanken.nl to process (part of) the payments in our webshop. Tapasplanken.nl processes your name, address, and city of residence, as well as your payment details such as your bank account or credit card number. Tapasplanken.nl has taken appropriate technical and organizational measures to protect your personal data. Tapasplanken.nl reserves the right to use your data to further improve its services and, in that context, to share (anonymized) data with third parties. In case of a request for deferred payment (credit facility), Tapasplanken.nl shares personal data and information regarding your financial position with credit rating agencies. All the aforementioned safeguards regarding the protection of your personal data also apply to parts of Tapasplanken.nl's services for which they engage third parties. Tapasplanken.nl does not store your data longer than permitted by statutory periods.
Reviews ccvshop
We collect reviews via the CCVSHOP platform. If you leave a review through CCVSHOP, you are required to provide your name, city of residence, and email address. Tapasplanken.nl shares this information with us so that we can link the review to your order. CCVSHOP will also publish your name and city of residence on its own website. In some cases, CCVSHOP may contact you for clarification on your review. If we invite you to leave a review, we will share your name and email address with CCVSHOP. They will only use this information for the purpose of inviting you to leave a review. CCVSHOP has implemented appropriate technical and organizational measures to protect your personal data. CCVSHOP reserves the right to engage third parties for the provision of services, and we have given CCVSHOP permission to do so. All the aforementioned safeguards concerning the protection of your personal data also apply to the parts of the service for which CCVSHOP engages third parties.
Shipping and Logistics
PostNL
When you place an order with us, it is our responsibility to have your package delivered to you. We use the services of PostNL for carrying out deliveries. For this purpose, it is necessary that we share your name, address, and city of residence with PostNL. PostNL will only use this data for the purpose of fulfilling the agreement. In the event that PostNL engages subcontractors, PostNL will also make your data available to these parties.
DPD
When you place an order with us, it is our responsibility to deliver your package to you. We use the services of Tapasplanken.nl for the deliveries. For this purpose, it is necessary for us to share your name, address, and city details with Tapasplanken.nl. Tapasplanken.nl only uses this data for the purpose of fulfilling the agreement. In the event that Tapasplanken.nl engages subcontractors, Tapasplanken.nl will also make your data available to these parties.
Invoicing and accounting
MoneyBird
For our record-keeping and accounting, we use the services of MoneyBird. We share your name, address, and city of residence, as well as details regarding your order. This data is used for the administration of sales invoices. Your personal data is transmitted and stored securely. MoneyBird has implemented the necessary technical and organizational measures to protect your data against loss and unauthorized use. MoneyBird is obligated to maintain confidentiality and will treat your data with care. MoneyBird will not use your personal data for any purposes other than those described above.
External sales channels
Beslist.nl
We sell (part of) our articles through the Beslist.nl platform. If you place an order through this platform, Beslist.nl will share your order and personal data with us. We use this data to process your order. We handle your data confidentially and have implemented appropriate technical and organizational measures to protect your data against loss and unauthorized use.
Purpose of data processing
General purpose of processing
We use your data exclusively for the purpose of providing our services. This means that the purpose of processing is always directly related to the order you place. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you at a later time – other than at your request – we will ask for your explicit permission. Your data will not be shared with third parties, except to comply with accounting and other administrative obligations. These third parties are all bound to secrecy by contract, oath, or legal obligation.
Automatically collected data
Data automatically collected by our website is processed for the purpose of further improving our services. This data (for example, your IP address, web browser, and operating system) is not personal data.
Cooperation in fiscal and criminal investigations
Where applicable, Tapasplanken.nl may be legally obligated to share your data in connection with government fiscal or criminal investigations. In such a case, we will be compelled to share your data, but we will oppose it to the extent permitted by law.
Retention periods
We retain your data for as long as you are a client of ours. This means we will keep your client profile until you indicate that you no longer wish to use our services. If you inform us of this, we will also consider it a request to be forgotten. Due to applicable administrative obligations, we are required to retain invoices containing your (personal) data for as long as the applicable retention period lasts. However, employees will no longer have access to your client profile and documents that we have created in response to your order.
Your Rights
Based on current Dutch and European legislation, you, as a data subject, have certain rights concerning the personal data processed by or on behalf of us. We explain these rights below and how you can exercise them. In principle, to prevent misuse, we only send copies and duplicates of your data to your already known email address with us. In the event that you wish to receive the data at a different email address or, for example, by mail, we will ask you to identify yourself. We keep a record of handled requests; in the case of a "forget me" request, we will administer anonymized data. You will receive all copies and duplicates of data in the machine-readable data format used within our systems. You have the right at any time to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you suspect that we are using your personal data improperly.
Right of inheritance
You always have the right to access the data that we process or have processed concerning you or that can be traced back to you. You can submit a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data to the email address known to us, along with an overview of the processors holding this data, stating the category under which we have stored this data.
Right to rectification
You always have the right to have the data that we process (or have processed) concerning you, or that can be traced back to you, amended. You can submit a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been amended to the email address we have on file for you.
Right to restriction of processing
You always have the right to restrict the processing of data concerning you or that can be traced back to you. You can submit a request to this effect to our privacy contact person. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the email address we have on file for you stating that your data will no longer be processed until you lift the restriction.
Right to transferability
You always have the right to have the data processed by us (or on our behalf) that relate to you or can be traced back to you, transferred to another party. You can submit a request with that intention to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or duplicates of all data about you that we have processed, or that has been processed by other processors or third parties on our behalf, to the email address known to us. In such a case, we will likely no longer be able to continue providing the service, as the secure linking of data files can no longer be guaranteed.
Right of objection and other rights
In appropriate cases, you have the right to object to the processing of your personal data by or on behalf of Tapasplanken.nl. If you object, we will immediately cease data processing pending the resolution of your objection. If your objection is well-founded, we will make copies of the data that we process (or have processed) available to you and then permanently cease processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that it does, please contact our privacy contact person.
Changes to the Privacy Policy
We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy affects the way we process data already collected about you, we will notify you by email.